Right of Withdrawal & Withdrawal Form

A. Right of Withdrawal

Introduction

Consumers have the right to withdraw from this contract under the following conditions. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without providing any reason.

The withdrawal period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, have or has taken possession of the last goods.

To exercise your right of withdrawal, you must inform us (Ruff Golf UG (haftungsbeschränkt), Brookdamm 6, 21217 Seevetal, Germany, Tel.: on request, Email: hello@ruff.golf) by means of a clear declaration (e.g., a letter sent by post or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication regarding your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (except for additional costs arising if you chose a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we received your communication regarding withdrawal from this contract. For this reimbursement, we will use the same payment method that you used for the original transaction unless expressly agreed otherwise; in no case will you be charged any fees for this reimbursement. We may withhold reimbursement until we have received the returned goods or you have provided evidence of having sent back the goods, whichever is earlier.

You must send back or hand over the goods to us without undue delay and in any case no later than fourteen days from the day you inform us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods if this diminished value results from handling the goods other than what is necessary to ascertain the nature, characteristics, and functioning of the goods.

Exclusion or Premature Expiration of the Right of Withdrawal

The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for the production of which an individual choice or decision by the consumer is decisive, or which are clearly tailored to the consumer's personal needs.

The right of withdrawal does not apply to consumers who, at the time of conclusion of the contract, do not belong to a Member State of the European Union and whose sole residence and delivery address are located outside the European Union at the time of conclusion of the contract.

General Notes

1) Please avoid damaging or contaminating the goods. Please return the goods in their original packaging with all accessories and all packaging components. Use protective outer packaging if necessary. If you no longer have the original packaging, please ensure adequate protection against transport damage with suitable packaging.
2) Please do not send the goods back to us freight collect.
3) Please note that compliance with the aforementioned points 1-2 is not a prerequisite for the effective exercise of the right of withdrawal.

B. Withdrawal Form

If you wish to withdraw from the contract, please complete and return this form.

To

Ruff Golf UG (haftungsbeschränkt)
Brookdamm 6
21217 Seevetal
Germany

Email: service@ruff.golf

I/we (*) hereby withdraw from the contract concluded by me/us (*) regarding the purchase of the following goods (*)/the provision of the following service (*)

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Ordered on (*) ____________ / received on (*) __________________

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Name of consumer(s)

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Address of consumer(s)

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Signature of consumer(s) (only if this form is submitted on paper)

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Date

(*) Delete where not applicable